Englishالعربية/عربيবাংলাDeutschEspañolBahasa IndonesiaItalianoMelayuPусскийукраїнська моваاُردُوTiếng ViệtThere’s so many ways to create online forms, it can be overwhelming to pick the perfect one for your needs, Arguably the most powerful is one you already have access to for free—it"s available inside of Google Drive" /> Englishالعربية/عربيবাংলাDeutschEspañolBahasa IndonesiaItalianoMelayuPусскийукраїнська моваاُردُوTiếng ViệtThere’s so many ways to create online forms, it can be overwhelming to pick the perfect one for your needs, Arguably the most powerful is one you already have access to for free—it"s available inside of Google Drive" />


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There’s so many ways khổng lồ create online forms, it can be overwhelming to lớn pichồng the perfect one for your needs. Arguably the most powerful is one you already have access to lớn for free—it"s available inside of Google Drive sầu. 

Drive is an integral part of every Google account, & is best known as a cloud storage service and for its Google office suite. One of its lesser known features is Google Forms, a khung building tool that is as simple or as complex as you need it lớn be. Whether you’re collecting tin nhắn addresses, running snap polls on your trang web, or are building in-depth customer service surveys or questionnaires, Forms is the igiảm giá khuyến mãi tool to use.

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In this tutorial, I"ll show you how lớn get started with Google Forms. We"ll cover the example of how lớn make a Google Form survey. I"ll explain the different types of questions you can create with it, how you can make the questions vary depending on the responses the user provides, và finally how you can access and analyse the data you receive. I"ll also provide a short screencast on how khổng lồ use a survey template. Let’s get started.

How to Make a Survey Quickly With Google Forms (Video)

Study this screencast khổng lồ learn how lớn customize a Google Forms survey template quickly, so you can start making & sending out your own surveys with Google Docs:

Or, explore the detailed step-by-step process below for how lớn make a new survey from scratch using Google Doc Forms.

1. Getting Started With Google Forms

Let"s start with making our Google Doc survey. First, in your web browser, go to lớn drive.google.com và login to your Google account if you haven"t already done so. In the top left corner of the screen clichồng New > More > Google Forms.

Locate the Google Forms option from the drop-down menu.

Step 1. How khổng lồ Create Your First Google Forms Survey

Cliông xã the arrow lớn the right of the Google Forms option khổng lồ choose between opening a blank khung or creating a form from a template.

Choose between creating a survey from a blank khung or from a template.

Cliông chồng Blank form to create a survey from a blank form. Or, clichồng From a template to create a survey from a template. If you find a template you lượt thích, then click on it lớn open the template.

There are some pre-designed templates that you can use.

However, the default theme is suitably neutral if you"re planning to lớn embed your survey inlớn your trang web. To access it, either select the Blank option from the Template gallery or select the Blank form option from the drop-down thực đơn.

Step 2. How lớn Define Google Forms Settings

You"re now at the main Forms page. You"ll see two tabs at the top of the form. One tab is titled Questions, the other is titled Responses.

QuestionsResponses tabs on a blank survey.

You"ll set up formatting independently for Questions and Responses by clicking on each tab.

Once you"ve selected a tab, accessformatting options by clicking the Moreinhỏ (it looks like three vertical dots) in the upper right corner of thescreen. From the drop-down menu, select the Settings ibé.

Use the Settings option to define settings for your survey.

The Settings dialog box appears.

Use the Settings dialog box to define your Google Forms Survey settings.

The Settings window has three tabs:


For the purposes of this example, I"ll show youhow to change response settings. Cliông chồng the center tab, Presentation, khổng lồ display the options there.

If your size is going to be two or more pages long, then tichồng the box labelled Show progress bar... to show the respondent how long it will take them khổng lồ fill out the survey.

You can define other survey settingsaccording khổng lồ your needs by using the Settingsscreen for either the Questions or Responses tab.

To continue with this example, let"sreturn khổng lồ the Questions tab.

Step 3. How to Name the Google Forms Survey

The Google Forms survey is split inkhổng lồ sections, but obviously to begin you"ll only have sầu one section. The title of the form và its mô tả tìm kiếm are at the top—click on either khổng lồ type your own text over them.

Clichồng on the Untitled form text to lớn type over it.

Your text replaces the default text. Now you are ready to lớn add your first question.

Step 4. How khổng lồ Add Your First Google Survey Question

ClickUntitled Question lớn add your question. Cliông xã the More inhỏ (it looks like three vertical dots) in the lower rightcorner and add a Description if the question needs explaining.

The down arrow on the right of thequestion brings up the Question Typedrop-down thực đơn.

Use the down arrow on the right khổng lồ change the Google Survey question type.

A multiple-choice question is set upby mặc định, but there are nine different kinds of input đầu vào you can request byclicking the down arrow next to lớn the default and bringing up a drop-down thực đơn.

We"lllook at seven of those question types in this tutorial.

2. Types of Question

In this section, we examine seven types of Google Forms survey questionsyou can define. The Question Type drop-downthực đơn appears below.

Use the Question type drop-down menu khổng lồ select a type of question.

Type 1. Short Answer

This question type requests very short text input đầu vào from the user, such as their name or tin nhắn address.

To ensure they enter a valid tin nhắn address cliông xã the More ibé (it looks like three verticaldots) in the lower right corner of the question. Tiông chồng Data validation. Choose Text from the drop-down thực đơn for the first blank và Thư điện tử address in the second. In the Custom error text blank type "Please enter a valid email address".

Add data validation lớn your Google survey Short Answer question.

Make a question a required question bysliding the toggle button to the right next khổng lồ the word "Required" in the lower rightcorner. A red asterisk appears next to the question in the survey to show that it isrequired. 

Type 2. Paragraph

This type of question requests a longer response, such as for general comments or feedbachồng. Here is an example of a paragraph question.

You can create a Paragraph question that requires a longer answer.

After you select the question typefrom the drop-down thực đơn on the right, type the question on the left.

Type 3. Multiple Choice

The Google Forms multiple choice type of question provides a các mục of answers, and the user can select only one. Add your first answer over the label Option 1, then click over the text for the next option to add the second answer & so on. You can also cliông xã Add “Other” khổng lồ add a blank at the end of the các mục. The user can add their own choice of answer there.

Multiple-choice options in a Google Forms survey.

To remove sầu a multiple-choice optionfrom the question, click on the X to lớn the right of the option.

Type 4. Checkboxes

This is another multiple-choice các mục, only this time the user can select more than one answer. As with the Multiple Choice question, type in your danh mục of answers & use the  Other option as well if you need lớn.

You can specify the minimum, maximum or exact number of answers by using the Data Validation option foundon the drop-down thực đơn of the More iconin the lower right corner of the question.

Choose how many responses you want in data validation.

Type 5. Dropdown

This is a multiple-choice style question presented in the form of a drop-down menu. The user can only choose one answer, and cannot add their own choice. It"s good for absolutes, such as age ranges, rather than opinion-based questions.

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Dropdown danh mục questions in a Google Forms survey

Youcan add an Add All option, althoughthis will not make sense for either/or type questions. For privacy"s sake, youcan also add a Prefer not to lớn sayoption, allowing the survey taker to opt out of the question.

Type 6. Linear Scale

Linear Scale asks the respondent to rank things on a scale of, by default, one to five. Youcan expand the scale up to ten & you can elect khổng lồ start the scale at zeroinstead of one. You should provide labels for the lowest và highest scores on the scale for guidance. An example question might be “How satisfied were you with the service you received?”. The label for a score of 1 would be “Very unsatisfied” và 5 would be “Very satisfied”.

The Linear Scale option lends itself lớn multiple questions, but you can only add one at a time. Create multiple questions quickly by clicking the Duplicate button atthe bottom of the question (it looks lượt thích two sheets of paper), then rewrite the Question Title in the copy.

Add a scale khổng lồ questions where there"s no absolute perfect answer.

Type 7. Multiple Choice Grid

A multiple-choice grid allows the user to select pre-definedoptions for more than one choice. This can be good if you want the user toevaluate a các mục of items using the same choices.

Notice that the Required slider text changes from Required to Require a response in each row.

A multiple-choice survey grid allows the user to choose between the same options for multiple items.

Use the Moredrop-down menu at the bottom of the question khổng lồ limit the user lớn one choice for each column.

3. Adding More Questions

When you have finished writing each question clichồng theAdd question inhỏ (+) in the lowerleft corner khổng lồ add it. Then start another question, choosing the question type from the danh mục.

TheAdd section inhỏ (=) in the lowerright corner enables you to add a new section (Section Header). This helps you organize a longer survey. At the very least it"s a good idea to lớn have sầu personal information questions grouped inkhổng lồ their own “About you” section.

Add new sections to make the Google Forms survey easier to lớn follow.

4. Creating Dynamic Forms

Section breaks are also useful for building more dynamic surveys that will show different questions based on the user"s replies.

Here"s an example: you"re creating a công nghệ survey asking people about their usage of smartphones và tablets. You can make this as relevant as possible by splitting the questions over three sections.

Section 1 contains the multiple-choice question “Do you own a smartphone?”. Option 1 is Yes; Option 2 is No.

Fromthe More drop-down menu at the lowerright of the question, select the Go khổng lồ section based on answer option. For option 1, select continue khổng lồ nextsection. For option 2, select Go tosection 3 (About You).

You can sover users to particular section based on their response.

Section 2 contains your questions about smartphones. Section3 contains About You demographicsquestions.

In this example, if someone answers Yes khổng lồ the question on section 1 itwill take them to the smartphone questions on section 2, which will in turnlead on to lớn section 3.

If they answer No on section 1, itwill skip the smartphone questions and go straight About You questions on section 3.

This method ensures your surveyremains relevant lớn the participant, and helps maintain the integrity of thedata you receive sầu in the process.

5. FinishingUp

Re-order your questions và sectionsby hovering your mouse over them and dragging them into place. Cliông chồng Previewon More drop-down menu at the top of the screen to lớn kiểm tra the khung atany time.

You can thử nghiệm your Google Forms Survey as you go along.

Whenyou"re happy that it all works, edit the Confirmation message that the user willsee when they complete the survey. You can access the Confirmation message from the Moremenu at the top of the screen. Thank the user for taking part and clichồng Save.

Adding a closing message và actions lớn your khung.

Once your survey is complete, you"re now ready to lớn nội dung it. Clichồng the Sendibé in the upper right corner of the screen (it looks like a paper airplane).The Send khung displays.

Here are the options you can use todeliver the survey:

To sover the survey through tin nhắn,clichồng the Email inhỏ. Fill out thefields and cliông chồng Send when you aredone.To deliver the survey via ashareable link, cliông chồng the Link ibé.Click Copy lớn make a copy of the URL.To put the form on your website,click the Embed HTML inhỏ. Change the Width & Height sothat the size will fit your web page (the width is the most important). Click Copy khổng lồ copy the code và paste it ontoyour trang web.To mô tả the survey through socialtruyền thông media, cliông xã one of the social truyền thông media icons on the right.

Here is an example of the Embed HTML dialog box:

Reform size your Google Forms survey to fit it khổng lồ your website page.

Finally,you want to lớn define how you will store your responses. Cliông chồng the Responses tab and click the threevertical dots at the top of the screen. The Responses tab displays:

Choose how your survey data will be saved.

Clichồng Select response destination.The survey data is saved khổng lồ a spreadsheet, so enter a relevant title then cliông xã Create. Google Formscreates a Google Sheets spreadsheet và links it to your survey.

Check also that the Responses tab says Acceptingresponses—if it does your survey is live sầu.

6. Getting Responses

You can check the results at anytime. If you chose lớn export data khổng lồ a Google Sheets spreadsheet, open the associated spreadsheet from your Google Drive trương mục.

Raw Google Forms survey data, once it"s finished.

You may need to tweak the appearanceof the survey data in your Google Sheets spreadsheet.

Google Sheets can also be mix up tosend you real-time notifications when a new survey response comes in. Click Tools > Notification Rules. The Set notification rules dialog boxdisplays:

You can mix up real-time notification.

Cliông xã the toggle button next lớn A user submits a form và click Save. You"ll receive sầu a real-time emailnotification each time a user submits a new survey khung.

You can also view your responsesfrom within the Google Doc survey. Click the Responses tab. Click Summary to view all the data displayed ineasy khổng lồ read charts and graphs.

View the results from your Google Forms survey.

Alternatively, click Individualto see each individual completed survey.

If you"ve saved your survey resultslớn a Sheets spreadsheet, you can see the results by going lớn your Google Drive& finding the spreadsheet associated with the survey.

It"s best not to lớn edit that spreadsheet directly,but you can copy và paste the data into another spreadsheet or other documentfor further analysis. Here"s what your spreadsheet might look like after youformat it.

You can format your Google Sheets results spreadsheet.

When you have received enoughresponses you can cđại bại the survey down. On the Responses tab, slide the Accepting Responses toggle lớn theleft và it will change khổng lồ Not accepting responses. You can add a briefmessage indicating that the survey is now closed, and you can, of course, turnthe khung back on at any time.


The Google Forms feature in GoogleDrive is an extremely powerful tool capable of creating the most complexsurveys. It"s also intuitive enough that if you want to run a quichồng poll orcompetition you can throw one together in just five minutes. 

What lifts itabove other survey creation tools is the way it fully integrates with GoogleDocs & the rest of your Google services. This means you can collaborate withothers on creating your surveys, or tóm tắt the finished hàng hóa with selectpeople, và then use the power of a spreadsheet lớn analyze your responses.

Best of all, it is suitable for usein any scenario, just as helpful with powering a vital customer feedbaông xã size foryour qplay.vn as it is for sending out your wedding invitations. Give it a try, andlet us know in the comments below if you have any trouble with it.

Editorial Note: This post wasoriginally published in 2014. It has been comprehensively revised to makecurrent, accurate, & up khổng lồ date by our staff—with special assistance from Laura Spencer.